May possibly 18, 2016 at 7:38 pm Consumer beware. Will not invest in something from F21 Until you might be selected you wish it. Or else you can’t return it aside from retail store credit score. In essence, once they may have your hard earned money, it’s long gone. We ordered a thing on the net for my daughter as well as items didn’t suit, so we tried to just take them back to this nearby retail store, tags nevertheless hooked up and all.
June 3, 2015 at 5:30 pm Hey, this is going on to me as well except I’ve been missing eight several hours on my Check out! I’ve spoke with my store manager much too and known as the payroll department. They did confess they messed up and said they “should take a look at it a lot more†and “will connect with me back again†but never did. This week, I referred to as them and spoke with a impolite Woman named Silvia and she mentioned that there were no missing several hours.
My identify is Kala Lewis and I am a Recurrent shopper of your retailers. Over a weekly bases, I shop on the Fayetteville Pavilion locale. Considering the fact that June, each in the restrooms doorways has experienced a sign posted on them informing consumers that they're out of get. This is a enormous inconvenience for me. This forces me to “STOP†shopping and go away to go following door to Bath and Outside of to make use of the restroom. I do think it’s unfair to me and all the customers to not be allowed to utilize the restroom where by we have been patronizing. I phoned The shop on November nine, 2016, and spoke into the support manager regarding this way. She said the restrooms were being from purchase as a consequence of customers getting locked during the restrooms, mainly because of the key pads malfunctioning. In which, The shop must known as the fire department to obtain them out. I described to her that I often noticed employees moving into and exiting the restrooms with none assistance for the fireplace Section.
March 24, 2016 at four:33 pm I have a criticism regarding your endlessly 21 Red in Gulfport, Mississippi. There may be most undoubtedly discrimination to much larger Ladies. I am going into the store searching for the additionally measurement and I was informed that there's a very little portion during the back again for furthermore dimensions , the problem I have here is , the scaled-down Females’s apparel is all within the keep and they may have additional alternatives to select from when procuring , though Then again us more substantial Gals have only a handful of outfits to choose from.
So, just as I am beneficial, that you simply would have and may go on to press charges on theft as is your ideal, I'll also. In spite of everything, You're not some lousy kid in the keep sucXXXXbing to the temptations stemming from lack and poverty, you're a self proclaimed multi billion dollar Company!
I’m writing to suggest to be a loyal buyer, my prior purchase has improved my perception on your company’s customer service and accountability for his or her issues.
When we entered the dressing place with lots of, quite a few objects to try on, we ended up educated we could only take six merchandise at any given time Which I could not enter the dressing room with my daughter. I unquestionably understand All those rules, but knowledgeable the attendant which i required to Have got a seat considering the fact that I could not stand for some time. She informed me that there have been no seats within the dressing space. I stood outside my daughter’s dressing place for approximately 10 minutes, thinking about what she would occur out and show me and helping her get The brand new apparel in as well as useful reference the attempted on kinds out. I saw a handicapped dressing place on the far facet of the realm, and questioned the attendant if there was a seat in there. She stated yes, but that I would not be authorized to go into that home with my daughter. When my daughter questioned Why don't you she mentioned to her , “simply because you usually are not handicappedâ€. My daughter responded “properly my Mother is, and he or she must sit back.†The attendant all over again refused our ask for mainly because we couldn't be from the place jointly.
I CANT AGREED WITH YOU A lot more!!! browsing with Eternally 21 it's remaining among the list of worse encounters in my lifestyle!!! their customer care is awful, and that what’s even worse is that no-one seems to care. I have also, posted in Fb and Twitter all my frustrations, and all you get is not any RESPONSE.
July thirty, 2017 at five:04 pm My thirteen yo daughter and her friend had an working experience with terrible customer care at Permanently 21 in Style Valley Shopping mall in San Diego. My daughter acquired a blouse for $20. She then identified it cheaper at An additional shop while in the mall and returned to F21 to have her money back. She was waited on by manager Kelly who seemingly requires further more education in customer service. My daughter politely approached the counter and claimed that she would really like a refund on the invest in she made earlier that day. Kelly speedily snatched up the shirt and requested her if she had an ID. As my daughter is just thirteen she doesn't have an ID. Devoid of supplying her any options on the return, Kelly gave her a card which content had retailer credit rating on it. My daughter didn't want keep credit as she understood the $20 was mine and desired to return the income to me. She discussed this to Kelly who rudely informed her all she could obtain was store credit history as she did not have an ID. My daughter then reported I'd come to the store w an ID so she could have the $twenty back. Kelly said which was impossible as it absolutely was way too late.
April 26, 2013 at 12:24 pm WOW! Talk about horrible customer care. I purchased a pair of sneakers off of forever21.com and $one hundred eighty well worth of other merchandise. When I gained the products in the mail, I was quite let down to discover that the standard of the clothes along with the width in the shoes weren't definitely worth the money. I boxed many of the items and sent them back to endlessly 21 which cost me $sixteen+ to deliver (also ridiculous). I utilised a coupon code on my on line order which saved me $20 or so. Than In the end of my goods had previously been shipped, customer support claimed sale goods could not be returned. I had to argue While using the customer care Associates that time far too right up until last but not least someone allowed me to return my products. None of the products I procured have been sale things, I made use of a coupon code. Sale goods are products which have been on SALE, purchasing complete value objects having a coupon will not quickly switch the entire objects into SALE Products. Right after my 1st experience While using the Terrible customer support representatives, I assured myself I would by no means store with Forever 21 all over again. It’s been properly more than each week in addition to a 50 % due to the fact I delivered the things back and decided to give customer care a call now. Once i identified as them they informed me that a pair of the sandals ($seventeen.82) would not have the capacity to be returned mainly because there was no tag.
Do i even really have to bring up how often times they've stole layouts from other organizations. That is a ideal illustration of the wealthy getring richer plus the lousy just keep gettinf very poor, while they sit on their own billions, their workers (the ones that truly aided them get prosperous) are undervalued and definetly underpaid, but its ok. No wonder there produccion has long been happening a 50% and i hope more and more people understand this helllhole
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July 24, 2014 at ten:fifty six pm I’m sorry, but highschool Young ones however acquiring toddlers. Can it be at any time intending to cease and that mum or dad will be there for their kids additional and accomplishing more with them from day a single Irrespective. Moms and dads NEED to know what They may be accomplishing and have them on lock down if want be for acting way too grown for on their own and all.
I are already a loyal buyer at your keep places for perfectly about a decade now. Principally the outlets located in the Connecticut/ The big apple spot.